- Use of our website: Our website and booking platform are intended for use by salon businesses and their customers. By using our platform, you agree not to use it for any unlawful or unauthorized purposes.
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Registration: In order to use our platform, you must register and create an account. You must provide accurate and complete information during the registration process, including your business name, contact details, and payment information.
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Payment: Our platform supports a range of payment options, including online payments, deposits, and gift cards. By using our platform, you agree to pay all fees and charges associated with your account in a timely manner. We do not offer refunds for any services or products purchased through our platform.
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Privacy: We take the privacy of our users seriously. We collect and store personal information in accordance with our Privacy Policy. By using our platform, you agree to the collection, storage, and use of your personal information in accordance with our Privacy Policy.
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Intellectual Property: Our website and booking platform are protected by intellectual property laws, including copyright and trademark laws. You must not use our platform or content for any commercial purposes without our express written permission.
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User Conduct: You must not use our platform to engage in any activities that are harmful, offensive, or disruptive to other users. You must also comply with all applicable laws and regulations.
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Liability: We do not guarantee the accuracy, completeness, or timeliness of the information on our website or booking platform. We are not liable for any damages or losses arising from your use of our website or booking platform. We are not responsible for any content or information provided by third parties.
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Disclaimer of Warranties: We make no representations or warranties of any kind, express or implied, regarding the operation of our website or booking platform. We do not warrant that our platform will be uninterrupted or error-free.
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Indemnification: You agree to indemnify and hold us harmless from any claims, damages, or losses arising from your use of our website or booking platform.
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In the event of a missed payment, it is possible that some or all of the features of your booking site may become unavailable. This could result in the loss of customer, payment, and calendar information stored on the booking site.
To prevent this from happening, it is important that you keep your account in good standing by making timely payments. If your account is suspended or terminated due to a missed payment, we may not be able to restore any lost information or data. You can cancel your subscription at any time before renewal by visiting ‘My Account’ and heading to the ‘Subscriptions’ tab’ avoiding the loss of any important data.
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Our email and SMS services are provided to you for the purpose of communicating with your customers and managing your booking site. Any abuse of these services may result in the termination of your site, as well as legal action taken against you if warranted.
Examples of abusive behaviour may include, but are not limited to:
- Sending unsolicited marketing emails or texts to customers who have not opted-in to receive them
- Sending harassing or offensive emails or texts to customers or our staff
- Using our email or SMS services for any illegal activities, such as fraud or phishing
If we determine that you are engaging in abusive behaviour, we may terminate your site immediately and take legal action if warranted. We reserve the right to investigate any suspected abusive behaviour and take appropriate action to protect our customers and our business.
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Changes to our policies: We reserve the right to modify or update our policies at any time, without notice. It is your responsibility to review our policies regularly to ensure that you are aware of any changes.
- Creation of Booking Sites: We provide a service to create booking sites for salon businesses. Any actions or conduct by you or your customers on these booking sites are your responsibility. We are not liable for any damages or losses arising from the use of these booking sites.
In conclusion, our policy page outlines the terms and conditions of using our salon booking website. We do not offer refunds, and any actions or conduct on your created booking site are your responsibility. We are not liable for any damages or losses arising from the use of our website or booking platform. If you have any questions or concerns about our policies, please contact us.